- Regulatory Compliant
Validated clean-room laundry. Certified hygiene.
Thermal disinfection and documented programs with certificates on return.
FDA Compliant
Thermal Logs
Bioburden Test
Batch CoH
ISO 13485
Certified Facility
Critical Environments Demand Validated Solutions
Serving facilities where contamination control is non-negotiable
Pharmaceutical Manufacturing
API production, sterile fill-finish, quality control labs requiring Grade A-D classification
Food Processing Plants
HACCP-compliant facilities, clean production zones, allergen-controlled areas
Controlled Environments
Medical device manufacturing, biotech R&D, electronics assembly clean rooms
The Phoenix Validation Advantage
Validated Programs
FDA & EU GMP compliant protocols with full documentation
Bioburden Targets
Aligned to your specified CFU limits with verification testing
Thermal Disinfection
Time/temperature logged cycles with automated validation
Batch Certificates
Certificate of hygiene attached to every delivery batch
Regulatory Compliance Built-In
Our facility and processes meet the highest industry standards
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- FDA 21 CFR Part 11
Compliant
- EU GMP Annex 1
Compliant
- ISO 13485
Certified
- HACCP Principles
Aligned
Complete Validated Laundry Services
Every step documented, monitored, and traceable
Clean-Room Garment Processing
Grade A-D classification garments with validated wash programs
Sterile Packaging
Double-bagged, heat-sealed, and labeled per SOP requirements
Segregated Processing Flows
Color-coded zones preventing cross-contamination by facility type
Batch Tracking & Traceability
Barcode system linking garments to wash cycles and certificates
Real-Time Data Logging
Automated capture of time, temperature, chemical concentration
Certificate Generation
Digitally signed CoH documents with full audit trail
Your Validation Journey
From IQ/OQ/PQ through routine operations with full audit trail
Requirement Mapping
Site visit to understand volume, quality standards, and schedule requirements
Trial Week
1-week pilot with sample linen batches to validate quality and timing
Routine Schedule
Fixed pickup/delivery windows aligned with your occupancy patterns
QC & Stain Protocol
Quality checks at every step with documented stain treatment procedures
Monthly Review
Performance metrics, feedback sessions, and service optimization
Scale Up as Needed
Capacity adjustments for events, peak seasons, or business growth
Technical Specifications
Precision monitoring for every critical parameter
71°C - 93°C
Thermal Disinfection Range
Validated time/temperature combinations per EN 14065
10-15 Min Hold
Minimum Thermal Exposure
Automated data logging with 1-second resolution
71°C - 93°C
Thermal Disinfection Range
Validated time/temperature combinations per EN 14065
Transparent Validated Pricing
Volume and complexity-based with clear documentation costs
Per-Piece Rates
Based on garment type and classification grade
Validation Runs
IQ/OQ/PQ as separate line items
Documentation
CoH certificates included per batch
- Value-Added Services
Change-Room Consultancy
Layout design and contamination control best practices
Quote-based
Staff Training Modules
Gowning SOPs and contamination awareness programs
₹25,000/session
Data Dashboards
Real-time monitoring portal with trend analysis
₹15,000/month
On-Site Validation Support
Technical assistance during regulatory inspections
₹50,000/day
Proven Performance
Numbers and voices from our partners
100%
Audit Pass Rate
Zero non-conformances in regulatory inspections
<10 CFU
Bioburden Average
Consistently below Grade C limits
99.9%
Batch Traceability
Complete documentation for all deliveries
Sample Validation Data
Anonymized excerpt from recent pharmaceutical client validation report
BATCH ID: PHX-2024-CR-0142
WASH PROGRAM: Grade C – Pharma Validated
THERMAL CYCLE: 85°C × 12 min (Target: 80-90°C × 10-15 min)
BIOBURDEN RESULT: 3 CFU (Limit: <10 CFU)
LAB: ISO 17025 Accredited (Cert #ABC-12345)
STATUS: PASS – CoH Issued
Hospitality FAQs
What are your minimum volume requirements?
We offer flexible pilots starting at just 10kg per pickup to test the service. After the trial week, we move to tiered pricing: Basic tier (10-50kg/week), Professional tier (51-150kg/week), and Enterprise tier (150kg+/week). Each tier includes different SLA commitments and pricing advantages. For seasonal businesses, we can adjust tiers quarterly based on your occupancy patterns.
What are your delivery windows and how reliable are they?
We offer fixed 2-hour delivery windows (e.g., 9-11am, 2-4pm, 5-7pm) that you select during onboarding. Our 98% on-time performance means your linen arrives when expected. Each window includes a 30-minute buffer for traffic. You receive SMS updates 1 hour before pickup and delivery. For Airbnb hosts, we can sync windows with your check-in/checkout times. Emergency requests outside scheduled windows incur a 50% surcharge.
What happens if linen quality is below standard (rejects)?
We have a documented reject protocol: (1) Flag the issue immediately via photo on our app or to your account manager. (2) We collect the rejected batch within 4 hours for retreatment. (3) Fresh replacement linen delivered same-day or your account is credited for that batch. (4) Root cause analysis shared within 48 hours. Persistent stains on white linen are treated up to 3 times; if unsuccessful, we recommend linen replacement (not our responsibility but we can source at cost). All quality issues are tracked and reviewed monthly.
Do you provide weekend pickup and delivery support?
Limited weekend support is available with advance scheduling (minimum 48 hours notice). Saturday service is available in most zones with a 30% surcharge. Sunday service is restricted to emergency requests only with a 50% surcharge. For properties with high weekend turnover (Airbnb, homestays), we recommend scheduling extra capacity on Friday to cover weekend needs. Regular clients can purchase weekend slots as monthly add-ons for predictable pricing.
Do you travel to the venue on the event day?
Limited on-site support is available in Mumbai, Navi Mumbai, and Thane. This includes steaming assistance and emergency crease fixes. Contact us for availability and pricing.
How does billing work for B2B accounts?
Monthly billing cycles with GST-compliant invoices issued by the 5th of each month. Payment terms are Net 15 (due within 15 days of invoice date). We accept bank transfer, UPI, or cheque. Volume is tracked by weight (per kg) or piece count (per item) based on your preference. Invoices include detailed line items: base service charges, any surcharges (rush, weekend, emergency), add-on services, and credits for rejects. Annual contracts receive 10% discount and quarterly advance payment receives an additional 5% discount.
Request Your Validation Pack
Receive detailed SOPs, validation protocols, and compliance documentation
Our compliance specialists will contact you within 48 hours with detailed validation documentation and SOPs tailored to your requirements.
Ready to Validate Your Clean Room Program?
Speak with our compliance specialists today