- Trusted by 150+ Productions
Continuity-safe cleaning for costumes.
Dye-safety tests, continuity photos, and labeled bags to protect storytelling.
Success Rate
98%
Express TAT
4hr
Serving Film & Television Production
Specialized services for the entertainment industry
Production Houses
Feature films & web series
Line Producers
Budget-conscious solutions
Costume Departments
Continuity-first workflow
The Phoenix Validation Advantage
Dye-Safe Processing
Swatch tests and hidden area checks before full processing to prevent color bleeding or fading
Continuity Photo Protocol
Before/after documentation with scene notes stored securely for reference across shoots
Labeled by Character/Scene
Durable tags with character names, scene numbers, and episode details for easy identification
Express Returns by Call Sheet
Rush processing aligned with your shooting schedule and call sheet timings
Production Services
Specialized cleaning designed for continuity and storytelling
Continuity-Checked Cleaning
Full processing with before/after photos and notes logged per batch
Emergency Stain Treatment
Between-takes stain rescue with express turnaround for shooting continuity
Character/Scene Labeling
Durable waterproof tags with scene numbers, character names, and episode info
On-Set Pickup Windows
Scheduled pickups during wrap time or lunch breaks to minimize disruption
Photo Gallery Links
Private web galleries organized by character for costume team reference
Batch Processing with Logs
Detailed tracking sheets showing date, scene, treatment method, and handler
The Phoenix Validation Advantage
Specialized cleaning designed for continuity and storytelling
Onboarding + Continuity Brief
Meet with costume dept to understand continuity needs, character arcs, and schedule
Swatch/Dye Tests
Test hidden seams or swatches first to validate dye stability and fabric response
Batch Processing with Logs
Organized processing with tracking sheets noting scene, date, and treatment details
Photo Records + Labels
Before/after photos with waterproof tags by character name and scene number
Express Returns by Call Sheet
Rush turnaround scheduled against shooting days with delivery before call time
Wrap Post-Shoot
Final batch processing, archival photos, and handover to production storage
Production Pricing
Per-batch rates with express rush options
Per Batch
Standard processing
Starting ₹100/piece
24-48hr turnaround
Express Rush
By call sheet timing
+30-50% premium
4-12hr turnaround
On-Set
Location services
₹8,000/day
Dedicated handler
- Production Add-Ons
After-Hours Pickups
Late-night or weekend pickups for overnight shoots or extended schedules
+50% surcharge
Photo Gallery Links per Character
Private web albums with before/after shots organized by character and episode
₹2,000/production
Damage Waiver Terms
Pre-agreed damage protocols with itemized valuation for vintage or delicate costumes
Custom quote
On-Set Attendant
Dedicated handler on location for immediate stain treatment and pickups
₹8,000/day
Production Track Record
Real results from real productions
150+
Episodes Serviced
Across episodic TV, feature films, and web series productions
98%
Continuity Success
Costumes returned matching continuity photos and scene requirements
4hr
Emergency TAT
Express stain treatment between takes for shooting emergencies
- Episodic Continuity Preserved
Challenge
8-episode series with recurring costumes across non-linear shooting schedule
Solution
Photo documentation per episode with labeled bags by character and scene number
Result
Zero continuity breaks across 45 shooting days
Drama Series, OTT Platform
- Emergency Stain Resolved
Challenge
Lead actor's period costume stained during outdoor scene, next shot in 3 hours
Solution
On-set pickup, express stain treatment, and return within 2.5 hours
Result
Shoot continued on schedule with no costume replacement needed
Period Drama Feature Film
“Was very happy with the way my clothes came back from the laundry in a very hygienic and nice way ..they’ve done a superb job with the clothes !!
Kudos to them !!”
Sadhana Katewa, Customer
“Reliable, extremely responsive. 100% on customer service since I started using them. They are very communicative as well. We have been extremely satisfied with their excellent service.”
Ammar Anware, Customer
Production FAQs
How do you handle continuity across non-linear shooting schedules?
We photograph every costume piece before and after cleaning from multiple angles, noting scene number, episode, and any visible wear patterns. These photos are stored in a secure digital gallery organized by character and episode. Each cleaned item is returned with waterproof tags showing character name, scene number, and any continuity notes (e.g., “dirt stain left knee – Scene 24”). For recurring costumes, we maintain a master log tracking every cleaning cycle, date, and treatment method. Our system allows costume departments to reference exact costume condition for any scene, even months later. All photo records are preserved through wrap and can be archived for potential reshoots.
Do you offer express or rush services aligned with call sheets?
Yes, we offer express turnaround specifically designed around shooting schedules. Share your call sheet and we’ll schedule pickup after wrap and deliver before next day’s call time. For same-day emergencies (on-set stains, unexpected reshoots), we provide 4-hour express service with priority processing. Rush services incur a 50% surcharge for same-day and 30% for next-call delivery. For productions with predictable schedules, we can pre-book express slots at discounted rates. We also offer an on-set attendant service (₹8,000/day) who stays on location for immediate stain treatment and can process items between takes using mobile equipment.
What are your damage waiver terms for vintage or delicate costumes?
We offer pre-negotiated damage protocols for high-value or irreplaceable costumes. Before processing, we conduct swatch tests on hidden areas (inner seams, hems) to validate treatment safety. For vintage, couture, or period pieces valued over ₹50,000, we require an itemized valuation list from production. Our standard waiver covers up to ₹5 lakhs per production; higher coverage requires additional insurance (arranged at cost). All delicate items are hand-processed separately with pH-neutral agents and flat-dried. For extremely fragile pieces, we offer consultation-only service where we guide the costume team through DIY spot cleaning. Damage waiver agreements are executed during onboarding and cover normal wear vs. processing damage.
How do dye stability tests work?
Before processing any costume, we perform dye stability checks: (1) Swatch test – if production provides fabric swatches, we test-wash them first. (2) Hidden area test – we dampen an inconspicuous seam or hem and blot with white cloth to check for color bleeding. (3) Colorfastness rating – fabrics are rated A (stable), B (moderate risk), or C (high risk). A-rated items proceed normally; B-rated items get cold water and gentle processing; C-rated items are hand-cleaned with dry methods or spot-treated only. We photograph all test results and get costume dept approval before full processing. For period costumes with natural dyes or hand-painted details, we recommend consultation with the original costume maker when possible.
How does labeling by character and scene work?
Every costume piece is tagged with waterproof, tear-resistant labels using industrial label makers. Each tag includes: (1) Character name (e.g., “MAYA – Lead”), (2) Scene/Episode number (e.g., “Ep 3, Scene 24”), (3) Costume description (e.g., “Blue kurta + dupatta”), (4) Continuity notes if relevant (e.g., “Dirt L knee”), (5) Date processed and batch number for our internal tracking. Tags are attached to garment care labels or inner seams where they won’t damage fabric or show on camera. For multi-piece outfits, we use matching batch codes (e.g., “MAYA-03-24-A, MAYA-03-24-B”). After cleaning, items are packed in clear bags labeled with the same information for easy identification. All labels remain on costumes through wrap unless requested otherwise.
Start Production Onboarding
Get continuity-safe costume care for your next production
Our production services team will contact you within 4 hours to schedule an onboarding call and discuss continuity protocols.
Ready to Protect Your Continuity?
Start production onboarding today